RE: [Emerald] Minutes online resetting

Ken Sorenson ( (no email) )
Sun, 21 Nov 1999 02:56:41 -0600

Well.. not sure of the mechanics of the process, but I disabled the event,
and all is well. No time online change..

I am still wondering how the event was created. Is it part of a script? I
cant remember why I would have added it.


-----Original Message-----
[]On Behalf Of
Sent: Saturday, November 20, 1999 9:36 PM
Subject: Re: [Emerald] Minutes online resetting

I believe the stop record contains how long they were online so it
won't adversely affect the actual online time

On Sat, 20 Nov 1999 18:51:11 -0600, you wrote:

>Heh.. "Why didn't I think of that?" There is a maintenance process a 1:00am
>that deletes start records.. This makes sense of what is happening, however
>I don't remember adding it to the scheduler.. Is it in any of the new
>scripts? This does not seem like a recommended process.
>Thanks for the idea.
>-----Original Message-----
>[]On Behalf Of Dale E. Reed Jr.
>Sent: Saturday, November 20, 1999 6:33 PM
>Subject: Re: [Emerald] Minutes online resetting
>Ken Sorenson wrote:
>> Hi all.. I have a strange event occurring every night/morning at 1am.
>> Consistently for the last week or so all users connected have their
>> reset to 0.. No one is disconnected or even notices, but it see it
>> in the calls online screen. I haven't done anything configwise, except
>> update my HiperDSP cards firmware... I guess I could have changed
>> inadvertently, but what could do this? Anyone see this before?
>The mins is a realtime calculation done on the fly between the date
>stamp the user logged in and the current clock on your SQL Server).
>Is it possible that one of your scheduled tasks is doing something with
>the CallDates around that time frame?

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