emer421PrintPatch.exe - Patch for resolving the printing of reports issue NOTE: This patch is only for Emerald 4.2.1. Do not apply this patch to the 4.2.0 version or any of the 4.5.x versions. If you have 4.2.0, please upgrade to 4.2.1 first. The upgrade is available as: ftp://ftp.iea-software.com/EmeraldV4/WinNT/Emerald421.exe Issue: This patch resolves the printing of reports issue. The issue occured after viewing several reports, at which time the report views began to hang not allowing anymore reports to be viewed. How to Apply: To apply this patch, you should go to your "Emerald" folder on your machine that is running the software. On typical installations this should be located at C:\Program Files\Emerald. Then look for the "gbe.dll" file and rename it to "gbe.old" to keep the previous version of this since this is the file that is replaced in the patch. Then simply download this patch and run this executable. You will asked to shut down all Emerald services at the time to install the patch. Do so and continue, and restart all needed services.