IEA Software, Inc.

ISP Billing, customer care and RADIUS/AAA solutions for network providers - IEA Software, Inc.

Welcome

IEA Software is a leading provider of integrated billing, provisioning and subscriber management solutions for Internet service providers worldwide. Whether automating a small hotspot or offering service to hundreds of thousands of subscribers we offer scalable dependable solutions guided by over 20 years of experience.

All solutions include a complimentary evaluation period with support. If you have any questions or would like to try our solutions please contact us or visit the evaluation center to get started.


Product Spotlight: Emerald Version 6

Emerald represents a single integrated solution to the management challenges faced by today's ISPs and xSPs. After three years of continuous development version 6 is ready to help our customers grow by improving efficiency, filling capability gaps and increasing customer satisfaction.

  • Tower management
  • Terrain / LOS graphing
  • Appointment scheduling
  • Inventory management
  • 802.1x authentication
  • Air Marshal access gateway
  • Integrated alerts
  • Geocoding
  • Geographic query
  • Document management
  • Reporting & export
  • Service usage and gauge graphing
  • Integrated CRM
  • Customer self-management
  • Customer sign-up
  • E-Mail & SMS notification
  • Outage / event management
  • Bulk messaging
  • Caller lookup
  • Automated invoicing
  • CC/EFT processing
  • ETFs & late fees
  • Intro & loyalty discounts
  • Double & triple play
  • Market engine
  • Prepaid vouchers
  • Data encryption and masking
  • 2FA authentication
  • Granular group based access control
  • Network and time of day restrictions
  • Detailed access and change logging
  • Integrated RADIUS/AAA
  • Proxy roaming
  • LDAP provisioning
  • Web service sync
  • Direct integrations
  • IPv4 & IPv6 parity